Effective Date: 03/08/25
Company Name: Promptmate Ltd
Contact Email: aipromptmate@gmail. com
1. Introduction
Welcome to Promptmate Ltd. These Terms of Service (“Terms”) govern your access to and use of our website and the services we provide. By using our site or engaging with our services, you accept and agree to these Terms in full.
2. Services Provided
Promptmate Ltd provides services including (but not limited to):
- AI strategy and implementation
- AI automation and workflow optimization
- Chatbot and conversational agent development
- AI consulting and advisory
- Custom tool integrations and support
The services offered may evolve over time. All services are subject to these Terms and any specific agreements entered into separately.
3. Changes to Terms
We reserve the right to update or change these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of the site or services after changes are posted constitutes your acceptance of the updated Terms.
4. Account Registration and Use
If you create an account, request a demo, or submit a form, you agree to provide accurate, current, and complete information.
We may suspend or terminate access if we believe information is false or misuse occurs.
5. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, store, and use your data. By agreeing to these Terms, you also accept our Privacy Policy.
6. User Conduct
You agree not to:
- Use the site for any unlawful purpose
- Attempt to gain unauthorized access to any systems or data
- Upload or transmit harmful code or content
- Use bots, crawlers, or other automated systems without permission
- Misrepresent yourself or your affiliation
We reserve the right to investigate and take action against misuse.
7. Intellectual Property
All content, design, logos, text, software, and services are the intellectual property of Promptmate Ltd or our licensors. You may not reuse, reproduce, or distribute any materials without prior written consent.
8. Third-Party Services and Links
We may link to or use third-party tools (e.g., analytics, payments, messaging). While we choose reputable providers, we don’t control their content or policies. We recommend reviewing their terms for your own clarity and peace of mind.
9. Service Availability and Changes
We may modify, suspend, or discontinue the website or any part of the services at any time without prior notice. We aim to minimize disruptions but are not liable for any downtime or content changes.
10. Payments and Billing
If you purchase a service, payment terms will be outlined in your invoice or service agreement. Payments must be made as agreed. Late or missed payments may result in delayed or suspended service.
11. Termination
We reserve the right to terminate or suspend your access to our services at any time, with or without notice, for violation of these Terms, misuse, or unlawful activity. You may also cancel services at any time, but may still be liable for fees under any existing agreements.
12. Disclaimers and Limitation of Liability
All services and website content are provided “as is” and “as available.” We make no warranties, express or implied, regarding reliability, accuracy, suitability, or availability. We do not guarantee any specific outcome, as results may vary depending on implementation and external factors.
To the fullest extent allowed by law, Promptmate Ltd, its team, and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or business interruption, arising out of your use of the website or services.
13. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted under the laws of Mauritius. Any disputes shall be resolved exclusively in the courts of that jurisdiction.
14. International Use
If you access our services from outside our primary operating country, please ensure that your use complies with any local laws or regulations that may apply in your region.
15. Feedback and Submissions
Any feedback, suggestions, or submissions you provide to us voluntarily may be used without obligation to compensate you. You grant us the right to use and incorporate feedback into our business and services.
Contact Information
For questions, complaints, or clarification related to these Terms, please contact us:
Email: aipromptmate@gmail.com
Address: 25, Cook street, Port Louis